The steps we take to ensure quality might surprise you. But then, there’s a reason we’ve been around since 1921. Whether it’s our raw material collectors, quality assurance experts, or aseptically trained technicians, everyone shares a common goal: to continue to provide our customers with high-quality, reliable allergenic extracts and allergy products.
Explore the entire range of HollisterStier Allergy products. Whether you’re looking for allergenic extracts or HollisterStier exclusives like our innovative ComfortTen® Multiple Skin Test System, you’ll find it here.
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Advanced Annual Orders
For reoccurring orders, we offer advance yearly ordering. This free service arranges deliveries to meet the needs of your office. Contact your sales representative or customer service to learn more about the advantages of advanced ordering.
Expediting Treatment & Refill Orders
Treatment and refill orders received with prepayment will save several days in processing when patient billing is requested. To estimate prepayment amount, combine applicable shipping cost and tax with treatment or refill price noted in our pricing guide. To get your copy of the pricing guide contact your sales representative or customer service.
Orders will be processed within one businesses day. Next day air shipment orders should be placed before 12:30 p.m. PT. Proof of delivery may be requested within 60 days of the invoice date.
Members of our customer service team are available from 6:00 a.m. to 3:00 p.m. PST/PDT. The toll-free number is 800.992.1120. Visa, MasterCard, American Express and Discover accepted. The Fax number is 800.752.6258. They can be contacted by e-mail at firstname.lastname@example.org. Mail payments to: Jubilant HollisterStier LLC 14110 Collections Center Drive Chicago, IL 60693-0141
We provide our customers with the best possible dating on extracts, while complying with regulatory guidelines. If you need assistance determining the expiration date on any of our products, contact
your sales representative or customer service.
Items cannot be returned for credit or exchange without prior written authorization, and orders requiring refrigeration (antigens, etc.) cannot be returned. Shipping errors must be reported to our customer service department within seven days of receipt of merchandise. Contact us for detailed information on our product return policy.
There are no warranties which extend beyond the statement on the directions accompanying the products listed in this catalog. An instruction sheet for any HollisterStier Allergy product with our accompanying warranty statement is located on the product inserts page or will be sent upon request.